It is all too easy though to assume that standard, run-of-the-mill sets of terms and conditions will be adequate.
We don't give you run-of-the-mill commercial contracts or terms.
Rather, using our three stage process, we make sure you get terms and conditions that are relevant and suitable to your business, which protect you, and which actually work in practise.
Our 3 stage process is as follows -
Stage 1 - Listening
Our work begins with us listening to you about your business and how it works, and about what you wish to achieve by your terms and conditions.
By understanding your business and its needs, we can then produce terms and conditions that make sense to you and which work for you to protect and promote your business.
Stage 2 - Drafting
We will sit down with you and go through all the wider and narrow issues, and will run through how things will work between you and your customers to make sure there are no grey areas or potential problems that are left "up in the air”.
We will work with you to understand, for example: -
- How are goods or services delivered?
- Who is responsible for packaging and labelling?
- When does risk and ownership pass?
- What happens to defective products?
- How can you properly limit your liability?
- Can you stop your supplier or customer "poaching” your key people?
- How do you control quality of supply?
- What happens when receiving or supplying product outside the UK or outside Europe?
Other areas we will look at include -
- Product Quality
- Delivery
- Returns and Defective product
- Price and Payment
- Protecting Intellectual Property
Our experience is that each business has its own issues and opportunities, and indeed its own way of doing business - that "personality” can be reflected in the terms and conditions that we draft for you.
Stage 3 - Implementation and after-care
It is one thing having nicely drafted terms and conditions - it is another thing altogether using them properly and to maximum effect.
We don't therefore just email the terms and conditions to you and assume you will understand everything in them and use them to maximum advantage. Rather, we advise you on how best to set the contracts up and how best to use them, to make sure they do actually govern the trade you carry on with your customers.
Remember - the people you trade with will be trying to get their terms and conditions to govern the trades, and those will protect them and not you!
As we say, we are always there for businesses who are in our BLUE LAW scheme, so we invite you to join BLUE LAW now. Once you have joined, we try to answer any legal enquiries that you have, free of charge. If legal work is needed, we give you a price, and you are then free to "shop around". If you wish to speak to us now, please click on "Please Contact Me Now” or call us on 0800 084 3256. We look forward to always being there for you.
