We acted for a multi-national consultancy which took over another business and transferred the credit control function into their existing department. The new business had a backlog of unpaid debt, including one dating back over 18 months and in excess of £40k. It was owed by a company that was asset rich but cash poor, so we negotiated an instalment arrangement, with appropriate default protections, that preserved the business relationship whilst obtaining full payment for our client with a £3k surplus after all costs and charges were met.
We acted for a firm of accountants who were faced with unpaid invoices totalling £6,000, due from a solicitor and stretching back over a year. We served a bankruptcy demand and referred the solicitor to the Solicitors Regulation Authority, as a result of which our client was paid in full in just over a month from instructing us (together with interest that more than covered the costs of recovery).
We often agree a particular targeted approach in certain circumstances. For example we may act for clients that, through a lack of previous activity or because (eg) they have become involved in a new business, find themselves with a book of debts to chase. We can assist by setting up a specialised process or a specially worded initial letter, so that debtors are not confronted by a stark letter before action in circumstances where it is not warranted. Recent examples include an internationally renowned public school, where our actions enabled ledgers to be brought up to date, and a company that was owed ground rents in bulk, where we undertook an exercise to chase a large number of tenants and (having checked the leases as part of the exercise) ensure that our charges were included in the amount claimed.