We don't truly look after people, families, and businesses by only hearing from those clients when some disaster strikes.
We want a different relationship with our clients - a relationship where they pick the phone up to us whenever anything of a legal nature arises. We want our clients to know that we are always there for them, so that they come to us with all their legal enquiries and all their legal work.
We also want to work with clients on more positive things such as helping families and businesses get all their affairs, contracts etc in order.
Our guess is that clients will come to us in these ways if -
• They know they can do that without getting a bill every time
• They know they will get a great service - every lawyer, every time
• They know that whatever their enquiry, we have specialist lawyers who can help them
• They know that wherever possible we have a user-friendly, transparent, reliable "product" to solve their problem
• They know that we will keep them "ahead of the game" by letting them know of any opportunities or changes in the law that affect them
We at Darbys have taken concrete and innovative steps to address each of these. The result is that we extend to all our individual and family clients our PURPLE LEGAL scheme, and to all our business clients our BLUE LAW scheme.
These give our clients -
• Free legal advice from our 13 teams of specialist lawyers, whenever they have a legal enquiry, free of charge
• A GREAT SERVICE - EVERY LAWYER, EVERY TIME, guaranteed by our real-time feedback-gathering system
• A menu of problem-solving, user-friendly, and transparent legal products
These schemes are free to join and free to leave. There are no subscriptions or tie-in periods or obligations of any sort.
Hundreds of thousands of people and thousands of businesses around the country are using these schemes - why not join them?
